Susan thank you for reaching out to resolve this matter, it made all the difference. Just to clarify I contacted Support through emails, since live chat wasn't available 17 times. You explained that my emails some how went to spam but only twice did I get a response. As I promised and since you contacted me, which was all I wanted, and in the end resolved this matter I have changed my 1 star status to 4 stars. Because of you and how you handled this complaint is the reason my review has changed. Just a heads-up on other complaints I have seen that yes if you are a player from the USA you will have to use a VPN and change your location to Germany and that will allow you more games to play, not all but quite a few more than none at all.

It's a great casino I had a Wild experience

Really professional and they have contact with lots of casinos. Really great website and excellent service. At first I was skeptical and didnt have high hopes, but they contacted the casino I had an issue wirh and resolved my problem.

Das Casino Slotilda hat eine gute Spielauswahl. Der Service ist super die beantworten deine fragen gehen auf deine Bedürfnisse ein und es gibt immer gute Prämien/Bonuse.

This is the best casino I have ever played and I have tried several. It is on fire and I definitely recommend it to everyone.

Amazing selection of slot games at all the sites provided, along with fair bonuses with low wagering requirements.

Love this place. Their customer service is amazing. They have all the best games and always have great deals. Would recommend to anyone asking about them.