Well for starters they are taking forever to send me my winnings when I put in the request around 6:00 AM EST and it's now 3:00 PM and still nothing, and yes I know y'all have alot of customers but winnings should definitely be sent out in a timely manner! Y'all definitely need to work on your customer service agents as well and also the finance team to respond to emails in a timely manner and not just when they feel like it. Still have a help desk service ticket open for 72 hours for a double payment sent to same address and no one has contacted me through email to update me at all. I have sent in multiple emails trying to reach someone but no response. So for the record that's why I gave 2 stars. You guys really need to step your game up or you might start losing customers. I'm just saying. Thank you for your time. Have a great day!
0220 people found this review useful
Mega ...for eweryone on every ages;);)!!!!
5162 people found this review useful
One of the best platforms today, and the best with TRON. Payments arrives really fast, and referrals become active because of that. I recommend it 100%.
3762 people found this review useful
Decode casino by far has the best game selection. Having combined games from both casino types in one place. The staff is helpful and responded quickly when I had questions regarding my current bonus.one of the only few casino sites that I will play at. This one is a top favorite!!!
3638 people found this review useful